Multi-layer Service Assurance and Analytics – SR-PM, RON Performance, Sustainability Insights, and more

See how Skylight can be used as a single pane of glass solution for service assurance by bringing together multiple layers of performance metrics and KPIs.

Correlate end-to-end performance assurance from the service layer (TWAMP), with other metric sources, including: Segment Routing PM, Routed Optical Network (RON) metrics, and other device-related metrics to understand interdependencies between different network layers and deliver valuable network insights on performance and customer experience.

Additionally, we are introducing carbon footprint and power-related KPIs as additional assurance metrics within Skylight to help customers achieve their sustainability goals.

End-Customer Portals for SLA and Service Experience Insights

In this demonstration, the key attributes that make a carrier-class, end-user customer portal that is real-time and aids with self-service are shown. Skylight delivers a proven and repeatable method of creating a tailored and branded look and feel, customized persona-driven dashboards, secure and targeted data presentation, along with a wide range of reporting possibilities. The technical and business value of customer portals is also shown as part of a typical end-user workflow.

Automated Service Assurance with Skylight and Cisco Crosswork: Closing the Loop

This demo showcases how Skylight service assurance can be orchestrated from Cisco NSO, providing visibility and insights through the full service lifecycle to enable close-loop scenarios and moving towards intent-based assurance with Cisco Crosswork (NSO & CNC). We will show how sustainability-related KPIs (power/carbon footprint) can be used to trigger actions and as an innovative new way of looking at service assurance.