Which is better for troubleshooting SaaS performance issues...packet or number crunching?
An actual example based on a client with a large number of branch offices.
The path to problem resolution when using a number crunching approach.
Most enterprise IT professionals and network performance management (NPM) tool vendors consider it mandatory to have the original packets for analysis when solving difficult network and application degradation issues.
While there are certainly cases where you need the original packets, there may be cases where sifting through large volumes of packets would impair rapid problem isolation and resolution time.
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