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PRESS RELEASE

Faced with Digital Deadlock?

New research reveals scale of the CIO dilemma - 95% feel responsible for customer service excellent but less than two thirds have the right tools to deliver.

Findings highlight the scale of the "Digital Deadlock" CIOs face in their struggle to evolve and keep up with the pace of digital transformation and to deliver against new customer experience KPIs.

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ANALYST REPORT: IDC Technology Spotlight

Rise of the Cloud: New Infrastructure Platforms Spur Reinvention of Network Monitoring Tools

In this Technology Spotlight, IDC provides insight into why transformative technologies such as public and private cloud and hybrid infrastructure requires equally transformative performance monitoring capabilities to be successful.

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